Legal Policies

InstaLead Systems
Effective Date: Jan 1st, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
InstaLead Systems ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

Information We Collect
We collect the following types of information:

Personal Information:

Name, email address, phone number, physical address

Payment information when you make a purchase or request a quote

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:

IP address, browser type, device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication:

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use the information we collect to:

Provide, operate, and maintain our AI automation and AI receptionist services

Communicate with you via SMS, email, or phone

Schedule and manage appointments

Respond to inquiries and provide customer support

Send service updates, reminders, and notifications

Improve our services, systems, and user experience

Send marketing communications (only where consent has been given)

3. SMS Opt-In & Messaging Details

SMS consent is collected through forms with clear opt-in language

Consent checkboxes are not pre-checked and are optional

Message frequency may vary depending on user interaction

Message and data rates may apply

You can opt out at any time by replying STOP

For assistance, reply HELP or contact us directly

4. Cookies & Tracking Technologies

We use cookies, pixels, and similar tracking technologies to:

Analyze website traffic and user behavior

Improve functionality and performance

Personalize user experience

Support advertising and marketing efforts

You can control or disable cookies through your browser settings.

5. Data Sharing

We do not sell your personal information.

We may share information only with:

Trusted service providers (such as hosting, CRM, SMS platforms, and payment processors)

Legal authorities if required by law

SMS opt-in data is never shared with third parties for marketing purposes.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information, including:

Secure servers and systems

Limited access to sensitive data

Encryption where applicable

However, no system is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information only as long as necessary to:

Provide our services

Comply with legal obligations

Resolve disputes and enforce agreements

8. Your Rights & Choices

You have the right to:

Access the personal data we hold about you

Request corrections to your information

Request deletion of your data

Opt out of marketing or SMS communications at any time (Text STOP)

To make a request, contact us at: [email protected]

9. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Third-Party Services

Our services may integrate with third-party platforms. We are not responsible for the privacy practices of those third parties.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Information

Business Name: InstaLead Systems
Website: instaleadsystems.com
Email: [email protected]